T & C’s for using this website

Newsletter

As far as you have entered your email address under “Newsletter”, then clicked the button “Subscribe” and confirmed your subscription via the link we sent to the entered email-address (double op-in), we will process and use your email-address also in order to send you our newsletter containing our offers, promotions and raffles on a regular basis. You may unsubscribe from our newsletter at any time via the unsubscribe link in every newsletter or online by clicking the unsubscribe button under “Newsletter”.

Account creation

If you by choice have created an account under „My account – Register now“, we use your personal data collected further in order to register you for any future visits respectively shopping in our online shop. Thus you do not have to re-enter this data necessary for contractual purposes at every single order and you may review your orders placed with us within your customer’s account.

Data Security

Personal data we collect during the order process will be transmitted to us via a secured SSL connection (“Secure-Socket-Layer”) in 128-Bit-encrypted form in order to protect them from unauthorized access. Moreover we take additional technical and organisational security measures to prevent your data from loss, destruction or abuse. In particular no access to your customer account is possible without entering your personal password. You can contribute to the protection of your data by selecting a password that is difficult to reconstruct e.g. a combination of letters, digits, and symbols and by keeping it strictly confidential.

Right to information

You have a right to free of charge information about your data stored and where required a right to rectification, blocking or erasure of this data according.

Secure Ordering & Payment Options?

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)

All payments will be handed via Stripe and our Credit Card Merchant Provider by their secure encrypted servers.

Returns & Refunds

​How To Return an Item

• Your item must be in its original unused condition to be returned
• The item must be returned within 30 days of your purchase.
• Please email team@strofantus.info to request a refund and we will assign you a ticket number for the return.
• Include in your package a signed letter stating the reason for your return and the original receipt.

 Return Exceptions

Items can’t be returned if they are opened or the seal is broken.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

For full information click here.

Contact

If you have any concerns or questions about any aspect of this policy, please feel free to contact our Privacy Policy Coordinator at: team@strofantus.info